Win7蓝屏代码1000008E解决方法

网络安全 2021-07-04 09:24www.168986.cn网络安全知识

问题反映win7电脑在浏览网页时候出现蓝屏,使用的浏览器是IE 11,win7蓝屏代码008e,附上蓝屏日志信息,请帮助解决。

蓝屏日志如下


复制代码
代码如下:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
  Copyright (c) Microsoft Corporation. All rights reserved.
  Loading Dump File [C:\Documents and Settings\Administrator\桌面\071614-18203-01.dmp]
  Mini Kernel Dump File: Only registers and stack trace are available
  Symbol search path is: Invalid
  
   Symbol loading may be unreliable without a symbol search path.
   Use .symfix to have the debugger choose a symbol path.
   After setting your symbol path, use .reload to refresh symbol locations.
  
  Executable search path is:
  
   Symbols can not be loaded because symbol path is not initialized.
  
   The Symbol Path can be set by:
   using the _NT_SYMBOL_PATH environment variable.
   using the -y argument when starting the debugger.
   using .sympath and .sympath+
  
  Unable to load image ntoskrnl.exe, Win32 error 0n2
   WARNING: Unable to verify timestamp for ntoskrnl.exe
   ERROR: Module load pleted but symbols could not be loaded for ntoskrnl.exe
  Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 patible
  Product: WinNt, suite: TerminalServer SingleUserTS
  Machine Name:
  Kernel base = 0x83e15000 PsLoadedModuleList = 0x83f5e5b0
  Debug session time: Wed Jul 16 02:24:00.417 2014 (GMT+8)
  System Uptime: 0 days 4:08:35.290
  
   Symbols can not be loaded because symbol path is not initialized.
  
   The Symbol Path can be set by:
   using the _NT_SYMBOL_PATH environment variable.
   using the -y argument when starting the debugger.
   using .sympath and .sympath+
  
  Unable to load image ntoskrnl.exe, Win32 error 0n2
   WARNING: Unable to verify timestamp for ntoskrnl.exe
   ERROR: Module load pleted but symbols could not be loaded for ntoskrnl.exe
  Loading Kernel Symbols
  ...............................................................
  ................................................................
  ................
  Loading User Symbols
  Loading unloaded module list
  ............
  Unable to load image fltmgr.sys, Win32 error 0n2
   WARNING: Unable to verify timestamp for fltmgr.sys
   ERROR: Module load pleted but symbols could not be loaded for fltmgr.sys
   Bugcheck Analysis   Use !analyze -v to get detailed debugging information.
  BugCheck 1000008E, {c0000005, 89bca885, 9edd2714, 0}
   WARNING: Unable to verify timestamp for qutmdrv.sys
   ERROR: Module load pleted but symbols could not be loaded for qutmdrv.sys
   WARNING: Unable to verify timestamp for QQProtect.sys
   ERROR: Module load pleted but symbols could not be loaded for QQProtect.sys
   Kernel symbols are WRONG. Please fix symbols to do analysis.
  
  
  
   Your debugger is not using the correct symbols
  
   In order for this mand to work properly, your symbol path
   must point to .pdb files that have full type information.
  
   Certain .pdb files (such as the public OS symbols) do not
   contain the required information. Contact the group that
   provided you with these symbols if you need this mand to
   work.
  
   Type referenced: nt!_KPRCB
  
  
   Your debugger is not using the correct symbols
  
   In order for this mand to work properly, your symbol path
   must point to .pdb files that have full type information.
  
   Certain .pdb files (such as the public OS symbols) do not
   contain the required information. Contact the group that
   provided you with these symbols if you need this mand to
   work.
  
   Type referenced: nt!_KPRCB
  
  
  
  
  
   Your debugger is not using the correct symbols
  
   In order for this mand to work properly, your symbol path
   must point to .pdb files that have full type information.
  
   Certain .pdb files (such as the public OS symbols) do not
   contain the required information. Contact the group that
   provided you with these symbols if you need this mand to
   work.
  
   Type referenced: nt!_KPRCB
  
  
  
   Symbols can not be loaded because symbol path is not initialized.
  
   The Symbol Path can be set by:
   using the _NT_SYMBOL_PATH environment variable.
   using the -y argument when starting the debugger.
   using .sympath and .sympath+
  
  
   Symbols can not be loaded because symbol path is not initialized.
  
   The Symbol Path can be set by:
   using the _NT_SYMBOL_PATH environment variable.
   using the -y argument when starting the debugger.
   using .sympath and .sympath+
  
  Probably caused by : qutmdrv.sys ( qutmdrv+cd12 )
  Followup: MachineOwner
  ---------

【编辑分析及建议】经过查看文件,了解到qutmdrv.sys引起的。qutmdrv.sys似乎是360的驱动,建议您卸载掉再查看问题是否存在。

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